support and aftercare
Window and door repairs and problems

Valued Existing Customers -

Using our online service allows us to deal with your problem at a quicker speed, thank you!

If you are experiencing any problems with your Carnforth Windows installed uPVC products and it's still within the guarantee period, we need to hear from you.

Whilst your installation carries a ten year guarantee on many components, this is subject to reasonable care and maintenance* please consult our online guide to understand your responsiblities under the guarantee, if you require any further information click here.

To help ensure you continue to stay within your guarantee please join or request information on our service agreement.

Please fill out the form below detailing any problems that you are having with your items, please note that it is essential that you provide us with your contract number (cw Number) for the item which is being reported as a fault. This number can be found on your customer purchase invoice. Without this number we cannot proceed with any repair.

Your Name
Address
Post Code
Home Telephone Number
Work Telephone Number
Mobile Telephone Number
Email Address
Did you have the windows Installed by Carnforth Windows?
Cw Number ( We require this to proceed further)
Please supply a description and location of the fault
When did the fault occur
Would you be happy to receive further info on a service agreement or customer loyalty card?
We find alot of existing customers want us to quote for additional work, If you would like us to measure for any future work whilst we are there, please provide details
What day would be suitable for a visit?
What time would be more suitable for a visit?
Please fill in alternative days that we can visit if we cannot make it on your preffered day

This information may be used by Carnforth Window Co for the intended purposes only. We may contact you by email or telephone with details of products, services and promotions that relate to your enquiry.

If you prefer not to receive any further communications, tick the box